Effective Date: 21/06/2025
At Alipook.com, we specialize in delivering high-quality digital products instantly upon purchase. Due to the nature of digital content, we have a strict no-refund policy once a product has been downloaded, accessed, or delivered.
📌 No Refunds on Digital Downloads
All sales are final. Once you complete your purchase and gain access to the digital files, we cannot offer refunds, exchanges, or cancellations. This is in line with common industry practices and helps us protect our content from misuse.
⚠️ Exceptions (if any)
We may only consider a refund under the following limited circumstances:
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You were charged twice for the same product due to a technical error.
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You did not receive access to your product and our support team confirms the issue.
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A file is corrupted or incomplete, and we are unable to resolve it within a reasonable time.
To request an exception, please contact us at contact@alipook.com within 3 days of your purchase. Include your order number and a description of the issue.
🛠️ Custom Orders
Custom digital products are non-refundable once work has begun or the final file has been delivered. Please ensure all requirements are clear and confirmed before placing a custom request.
📩 Contact Us
If you have any questions about our refund policy or need help with your order, feel free to contact us at:
📧 Email: contact@alipook.com
🌐 Website: www.alipook.com